our certification process

We have a 6 step approach to help you achieve management system certification as outlined below.

1. Proposal Acceptance

Initial Contact

We will liaise with you to gain an understanding of your business and provide you with all the information you need about certification, our processes and what you need to do. We will then provide you with a service proposal detailing all fees and costs. This is a complimentary service and carries no obligation to proceed.

Application Process

Once you have reviewed the proposal, an approved signatory should complete, sign and return this formal contract, together with your application fee, outlining your acceptance of the certification process, the rules governing certification and related contractual terms and conditions. We will send you acknowledgement of your application which can be used to demonstrate to third parties your commitment to becoming independently certified.

2. Conduct Readiness Review

Certification Pre-Assessment

For Quality, OHS and EMS certification, a Pre-Assessment is mandatory to ensure that your organisation is ready for the certification assessment. Amongst other things, an assessment is made of the site processes, OHS hazards, risk and environmental aspects and impacts and also verifies the appropriateness of the existing systems.

3. Perform a Systems Review

PART A

A System Review of your management system seeks evidence to ensure your documents (procedures, forms, minutes, photographs etc) inclusive of established work practices and processes meet with the requirements of the prescribed certification standard. In brief, we determine whether ‘what you say you do meets with the standard’. Once completed, you will receive a copy of the business diagnostic report which will outline any non-conformances and observations to the standard, and if your score allows you to progress to the next stage.

To aid in your successful certification, we provide for use the criteria maps for standards:

4. Conformity Assessment

PART B

The Conformity Assessment is carried out to determine if ‘you are doing what you say you do’. Your Lead Assessor will present the assessment findings and any non-conformance at a closing meeting. If there are no major non-conformances, certification will be recommended to the Certification Manager and if approved by our independent committee, you will receive your Certification of Conformity. 

5. Gain International Registration

You will also be granted use of the DLCS International certification mark and the JAS-ANZ mark (where appropriate) that can be used as part of your livery on stationery and marketing material and you will also be listed on the JAS-ANZ International Register of Certified Organisations.

6. Surveillance Assessments

Surveillance Assessments are carried out at predetermined intervals in the same manner as the certification assessment and are necessary for us to be assured that your system continues to comply with the chosen certification standard.

3 yearly Reassessment

Every three years a full Reassessment of the system needs as a whole to be completed to assure that the systems in its entirety continue to comply with the chosen certification standard. A successful outcome of the Reassessment will allow your Lead Assessor to recommend that certification be renewed. A new 3 year Certification of Conformity is issued after successful Reassessment.

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impartiality policy

DLCS respects the importance of Impartiality in carrying out its Management System & Product Certifications and as such has processes in place to manage Conflict of Interest to ensure objectivity of its certification activities. This includes ensuring that our appointed independent assessors do not provide management system consulting services to clients.
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